3 Technology Trends that have changed the landscape of HR

2020’s coronavirus pandemic saw businesses have to adapt to new ways of working at the flick of a switch. And with that, a whole host of technologies were forcibly introduced. HR departments now need to think carefully about how to best use the technology available to them, to both improve their process and make sure no-one gets left behind.

Here’s what were the most prevalent HR technology trends during the pandemic and which have become integrated into everyday working life.

Remote workspace and Employee Experience

The pandemic caused a huge and necessary shift to remote working. Some estimates say that over half the global workforce were working remotely. This has led to two things. First, employees don’t want to give up the obvious benefits of working from home. Second, employers will have seen that allowing remote working doesn’t destroy their business. WFH Research has found that 12% of full-time employees work from home, while 30% work a hybrid model in 2023.

Despite the obvious viability of remote and hybrid working, there’s no denying that face-to-face interaction eases certain facets of your business. As a result, a surge of technology products were introduced that close this gap.

Software automation

HR is hard work. Not least because of the sheer amount of admin and repetitive, manual processes.

We have seen more of these time-consuming processes shift towards software automation. This automation doesn’t replace jobs, though. Instead, it can free up HR employees and give them the freedom to focus on improvement and innovation.

Employees outside of the HR department will see the benefit of this software, too. Not only through it allowing HR to work better but also by interfacing with it themselves. Instant delivery and real-time notification systems will allow employees to tune in to the pulse of their HR department and communicate more freely.

Until now, this automation has focused on accelerating easy but repetitive tasks. As machine learning and AI improves, software can apply it in more interesting ways. From recognising patterns to suggesting its own insights and ideas.

Udemy, Future Learn, Coursea and Linkedin Learning. These are a few of the most common digital learning platforms.

Digital Learning and Development

As we mentioned in an earlier section, automation will change the nature of work for those whose work it may replace. From implementing and managing the systems, to continuing the innovation it allows. If employees want to keep up, they’ll have to upskill and thin about re-skilling.

Fortunately, online education platforms are booming right now. And they will only improve as more employees look to stay ahead of the technological curve. There’s such a diverse amount of content out there that it is even viable to change roles entirely. It really comes down to the desires and motivations of the individual.

Get Technical

It’s easy to see technology as a threat to established ways of working. But with careful design and thoughtful implementation, it can enhance people’s lives at work.

From increasing job satisfaction to empowering employees to become their best selves, there’s no doubt a bright future for those companies who stay on the pulse of the latest tools and trends.





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